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frequently asked questions

General Questions

Are kids allowed on this tour?

Yes of course! There’s no children's price for our tours, but any children aged 5 and older are welcome to enjoy the ride on our Grand Canyon and Hoover Dam tour at the full rate. And just let us know if you need a booster seat, and we can arrange it at no extra cost.

What hotels do you pick up from?

Except for the Antelope Canyon Tour from Las Vegas, all tours pick up from all hotels along the Las Vegas Strip or in Downtown Las Vegas, or any hotel within 2 miles of a Las Vegas Strip property.  

I paid a deposit. How can I pay the balance?

If you paid a deposit on your tour, we will email you a payment request 10 days before your tour. Payment is due 7 days before your tour, if no payment is made, we will automatically charge the card on file 7 days before your tour. 

Are tips mandatory?

Your Tour Guide will work hard to ensure that all guests in attendance enjoy a uniquely memorable experience while traveling with MaxTour, and will serve as your photographer and chauffeur in addition to your source for knowledge about the sites your tour visits. While tipping is not mandatory, it is common practice and greatly appreciated by your Tour Guide.

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Grand Canyon West, Hoover Dam, and Seven Magic Mountains Tour

Best Selling tour

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Are kids allowed on this tour?

Yes of course! There’s no children's price for our tours, but any children aged 5 and older are welcome to enjoy the ride on our Grand Canyon and Hoover Dam tour at the full rate. And just let us know if you need a booster seat, and we can arrange it at no extra cost.

What hotels do you pick up from?

We pick up from all hotels within 2 miles of the Las Vegas Strip and Downtown Las Vegas, Nevada.

What time does this tour start and end?

Pick-ups are from 6:30-7:00 AM and drop-offs are usually from 7:00 and 8:00 PM, depending on the conditions on the day of the tour.

Do we need to bring our own lunch and snacks?

No (only if you want)! We’ll provide unlimited water, drinks, and snacks for our guests along the way. And there are some delicious places to grab lunch at the rim of the Grand Canyon.

What kind of vehicle will we tour on?

You will tour in high roof extended length passenger vans with 9 feet of head room, huge viewing windows, and plenty of legroom in each seat.

Maxtour van outside viewMaxtour van interior view

I'm checking out of my hotel, can I bring my luggage on the tour?

Unfortunately, there isn’t space for luggage and suitcases on the tour to the Grand Canyon and Hoover Dam but speak to your hotel and they can likely store them for you throughout the day.

Will I be picked up at my hotel?

Yes! As long as you are staying at a hotel within 2 miles of the Las Vegas strip or Downtown Las Vegas, you will be picked up directly from your hotel. We will email you the day before your tour to arrange the exact time and place you will be picked up for your Las Vegas Grand Canyon and Hoover Dam adventure.

What is served for breakfast?

Breakfast is usually muffins, bananas, snacks, juice, and coffee before our Hoover Dam stop.

Is there a bathroom on the bus?

Our tours are conducted in 15 seat passenger vans, not buses. There is no bathroom on our vans. We will make timely stops so all our guests can use the restroom throughout our Grand Canyon and Hoover Dam trip.

Can I bring a wheelchair on the tour?

Unfortunately, there isn't room on our small group tour vans to bring a wheelchair. If you need to bring a wheelchair, it would be best to book a Hoover Dam and Grand Canyon West Rim tour with a bus company.

What will we see at the Grand Canyon?

The tour features some of the most memorable spots in America, including sweeping views at Guano Point and daredevil-like activities at the Skywalk at Eagle Point.

2 Day Grand Canyon and Antelope Canyon Tour

Our Pick

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Are kids allowed on this tour?

Yes of course! Children are allowed on our Grand Canyon and Antelope Canyon tour. There’s no children's price, but any children aged 5 and older are welcome to enjoy the ride at the full rate. And just let us know if you need a booster seat and we can arrange it at no extra cost.

What hotels do you pick up from?

We pick up from all hotels within 2 miles of the Las Vegas Strip and Downtown Las Vegas.

When will we get back to Las Vegas on Day 2?

Tours return to Las Vegas between 6-8PM, depending on the season.

Do we need to bring our own drinks and snacks?

No (only if you want)! We’ll provide unlimited water, drinks, and snacks for our guests along the way. 

What kind of vehicle will we tour the canyons in?

You will tour in high roof extended length passenger vans with 9 feet of head room, huge viewing windows, and plenty of legroom in each seat.

Maxtour van outside viewMaxtour van interior view

I'm checking out of my hotel, can I bring my luggage on the canyon tour?

Luggage and suitcases (even carry-on size) are not allowed on the tours. Backpacks, duffel bags, and other soft style bags are allowed.

Will I be picked up at my hotel?

Yes! As long as you are staying at a hotel within 2 miles of the Las Vegas strip or Downtown Las Vegas, you will be picked up directly from your hotel. We will email you the day before your tour to arrange the exact time and place you will be picked up.

Is there a bathroom on the bus?

Our tours are conducted in 15 seat passenger vans, not buses. There is no bathroom on our vans. We will make timely stops so all our guests can use the restroom.

Do we need to buy our own Antelope Canyon Tickets?

No. We will book and pay for your tickets, you can pay us back for them on the day of your tour. 

How much walking is required?

There is a moderate amount of walking required on the tours. Horseshoe Bend is about 1.2 miles round-trip, and Lower Antelope Canyon is about 1 mile total, including descending 5 flights of stairs. This tour isn't suitable for wheelchairs, walkers, or mobility scooters. 

What hotel will we stay at on the 2 Day Grand Canyon and Antelope Canyon Tour?

We usually stay at the Baymont Inn and Suites in Page, AZ.

Hoover Dam Walk On Top Tour with Seven Magic Mountains

Lowest Priced tour

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Are kids allowed on this tour?

Yes of course! There’s no children's price, but any children aged 5 and older are welcome to enjoy the ride at the full rate. And just let us know if you need a booster seat and we can arrange it at no extra cost.

Why is the 12 PM departure not available?

The noon departure option is exclusively offered on Monday, Wednesday, and Saturday, excluding the summer season.

What hotels do you pick up from?

We pick up from all hotels within 2 miles of the Las Vegas Strip and Downtown Las Vegas.

What time does this tour start and end?

Pick-ups are from 7:15-8:00 AM and drop-offs are usually from 1:00 and 2:00 PM, depending on the conditions on the day of the tour.

What kind of vehicle will we tour on?

You will tour in high roof extended length passenger vans with 9 feet of head room, huge viewing windows, and plenty of legroom in each seat.

Maxtour van outside viewMaxtour van interior view

Do we need to bring drinks and snacks?

No you don't! We’ll provide unlimited water, drinks, and snacks for our guests along the way. 

Will I be picked up at my hotel?

Yes! As long as you are staying at a hotel within 2 miles of the Las Vegas strip or Downtown Las Vegas, you will be picked up directly from your hotel. We will email you the day before your tour to arrange the exact time and place you will be picked up.

Is there a bathroom onboard?

Our tours are conducted in 15 seat passenger vans, not buses. There is no bathroom on our vans. We will make timely stops so all our guests can use the restroom.

Can I bring a wheelchair or scooter on the tour?

Unfortunately there isn't room on our small group tour vans to bring a wheelchair.

Antelope Canyon Tour from Las Vegas

Lower Antelope Canyon

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Are kids allowed on this tour?

Yes of course! Kids between 5-12 are $229 and can join our Antelope Canyon from Las Vegas tours. The minimum age for this tour is 5 years old. 

Where does this tour start and end?

Our Antelope Canyon tours depart from the Paris Las Vegas North Door Tour Lobby at 7 AM. Paris Las Vegas is centrally located and a short walk from major hotels like Bellagio, Flamingo, Planet Hollywood, Bally's, Caesars Palace, Cosmopolitan, and more. Coming from further? Uber/Lyft drop off at the same place that the tour departs from at Paris Las Vegas.

What time does this tour start and end?

The tour departs at 7 AM and returns at 9:30 PM, weather and traffic permitting. 

Do you offer tours to Upper Antelope Canyon?

We do not offer any Upper Antelope Canyon tours.

What kind of vehicle will we tour on?

You will tour in high roof extended length passenger vans with 9 feet of head room, huge viewing windows, and plenty of legroom in each seat.

Maxtour van outside viewMaxtour van interior view

Do you offer Vegan / Vegetarian / Gluten-Free Meals?

We offer two lunch options: regular and vegetarian. If you have other needs, reach out to us before booking. 

I have an National Park Pass. Can I use it to save on the Antelope Canyon entrance fee?

Unfortunately not. Antelope Canyon is not part of the  Grand Canyon National Park or the US National Park system, and National Park passes are not accepted for entrance. Only Antelope Canyon Navajo Tour Guides are allowed to lead tours through the canyon. 

Do we need to bring our own drinks and snacks?

No (only if you want)! We’ll provide unlimited water, drinks, and snacks for our guests along the way. 

I'm checking out of my hotel, can I bring my luggage on the tour?

Unfortunately, there isn’t space for luggage and suitcases on the tour, but speak to your hotel, and they can likely store them for you throughout the day.

What's the difference between Upper Antelope and Lower Antelope Canyon?

For a more detailed answer, click here to read more. We do recommend making sure any tour operator will take you to either Upper Antelope Canyon or Lower Antelope Canyon. These are the most famous sections for a reason: they are spectacular, and there are no substitutes that come close. 

Is there a bathroom on the bus?

Our Antelope Canyon tours are conducted in 15-seat passenger vans, not buses. There is no bathroom on our vans. We will make timely stops so all our guests can use the restroom.

What is the provided lunch?

Lunch will be ordered from standout local restaurants: Hot sandwiches, burgers, or burritos.

Does this tour go to the Grand Canyon?

It does not, but we have other tours that go to both Antelope Canyon and the Grand Canyon South Rim

Hoover Dam: From Above - On Top - And Below

In Depth Hoover Dam

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Are kids allowed on this tour?

Yes of course! There’s no children's price, but any children aged 5 and older are welcome to enjoy the ride at the full rate. And just let us know if you need a booster seat and we can arrange it at no extra cost.

What hotels do you pick up from?

We pick up from all hotels within 2 miles of the Las Vegas Strip and Downtown Las Vegas.

What time does this tour start and end?

Pick-ups are from 7:15-8:00 AM and drop-offs are usually from 1:00 and 2:00 PM for the morning departure, and for the noon departure, pick-ups are from 11:15-12:00, and drop-offs are usually between 5-6 PM. 

Does the tour visit the inside of the dam?

Yes! This tour includes a full tour of the inside of the Hoover Dam, including the powerplant. 

What kind of vehicle will we tour on?

You will tour in high roof extended length passenger vans with 9 feet of head room, huge viewing windows, and plenty of legroom in each seat.

Maxtour van outside viewMaxtour van interior view

Will I be picked up at my hotel?

Yes! As long as you are staying at a hotel within 2 miles of the Las Vegas strip or Downtown Las Vegas, you will be picked up directly from your hotel. We will email you the day before your tour to arrange the exact time and place you will be picked up.

How often do we make restroom stops?

At most we go 1 hour without access to a restroom.

Can I bring a wheelchair or scooter on the tour?

Unfortunately there isn't room on our small group tour vans to bring a wheelchair. 

Grand Canyon Sleep-In Half-Day Tour

Sleep-In Tour

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Are kids allowed on this tour?

Yes of course! There’s no children's price, but any children aged 5 and older are welcome to enjoy the ride at the full rate. And just let us know if you need a booster seat and we can arrange it at no extra cost.

What hotels do you pick up from?

We pick up from all hotels within 2 miles of the Las Vegas Strip and Downtown Las Vegas.

What time does this tour start and end?

Pick-ups are from 9:30-10:00 AM and drop-offs are usually from 7:00 and 8:00 PM, depending on the conditions on the day of the tour.

Do we need to bring our own food and drinks?

All of our tours provide unlimited drinks and snacks. There will be a few otpisn for you to buy your own lunch during the tour.

What does the bus look like?

You will tour in high roof extended length passenger vans with 9 feet of head room, huge viewing windows, and plenty of legroom in each seat.

Maxtour van outside viewMaxtour van interior view

Can I get picked up at my hotel?

Yes! We will pick you up directly from your hotel as long as it is within 2 miles of the Las Vegas Strip or Downtown Las Vegas.

Is there a bathroom on the bus?

Our small group tours use vans, not buses, and they don't have a bathroom on them. The longest stretch between a bathroom break will be 1.5 hours. 

Can I bring a wheelchair or scooter on the tour?

Unfortunately, there isn't room on our small group tour vans to bring a wheelchair or scooter.

3 Day Grand Canyon, Bryce, Zion, Antelope Canyon and Monument Valley Tour

In Depth

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Are kids allowed on this tour?

Yes of course! There’s no children's price, but any children aged 5 and older are welcome to enjoy the ride at the full rate. And just let us know if you need a booster seat and we can arrange it at no extra cost.

What hotels do you pick up from?

We pick up from all hotels within 2 miles of the Las Vegas Strip and Downtown Las Vegas.

What time does this tour start and end?

Pick-ups are from 5-6 AM and drop-offs are usually from 7-8PM on the 3rd day, depending on the conditions on the day.

Do we need to bring our own drinks and snacks?

No (only if you want)! We’ll provide unlimited water, drinks, and snacks for our guests along the way. 

What kind of vehicle will we tour on?

You will tour in high roof extended length passenger vans with 9 feet of head room, huge viewing windows, and plenty of legroom in each seat.

Maxtour van outside viewMaxtour van interior view

I'm checking out of my hotel, can I bring my luggage on the tour?

Unfortunately, there isn’t space for luggage and suitcases on the tour but speak to your hotel and they can likely store them for you throughout the tour. You can bring backpacks, duffel bags, or other soft styled bags on our tour.

Will I be picked up at my hotel?

Yes! As long as you are staying at a hotel within 2 miles of the Las Vegas strip or Downtown Las Vegas, you will be picked up directly from your hotel. We will email you the day before your tour to arrange the exact time and place you will be picked up.

Is there a bathroom on the bus?

Our tours are conducted in 15 seat passenger vans, not buses. There is no bathroom on our vans. We will make timely stops so all our guests can use the restroom.

Do we need to book our own Antelope Canyon Tickets?

No, we will book and pay for the tickets, you can pay us back on the day of your tour. 

What hotel will we stay in?

We always book high-quality 3-star hotels for our guests, we usually stay at the Baymont Inn and Suites in Page, AZ, or similar. 

What's the cancelation policy?

Cancel 7 days or more before your tour to receive a full refund.

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